StayFlow × Ware Medical
Clinical Edge — what to show tomorrow
Athena is your chart. StayFlow solves the gaps around it: language, documentation burnout, and a brand patients recognize — so Ware Medical Associates feels exceptional, not generic.
Honest comparison
Athena keeps the chart. You get the face of the practice.
Left is what patients already have. Right is live on waremedicalassociates.com. We are not “prettier Athena” — we are the layer Athena does not sell.
Today — athenahealth portal
Good for: messages, bills, results
Missing: your brand, languages, visit documentation AI
Live — Ware front door
Your brand. Clear jobs. Language Help.
Then opens Athena for the chart — not instead of it.
The WOW Athena does not have
Visit Intelligence — notes write themselves
After the visit: SOAP draft, patient summary in English or Spanish, coding hints — while Athena remains the system of record.
- · Consent → listen → generate (demo, no PHI stored)
- · Doctor edits; chart export is Phase 2 after BAA
- · This is the product pitch — not a prettier login screen
Three layers to walk through
LAYER 01
Front Door
Brand-true practice site. Patients land on clear tasks — book, portal, pay, refill, results — then open athenahealth. You keep the chart.
Patient homepage →
LAYER 02
Language Bridge + phone
Hold-to-talk EN ↔ ES ↔ PL at the desk. Live phone PL ↔ EN (Paulina / family presets). Disclosure + live-interpreter fallback for consent.
Demo Language Help →
LAYER 03
Visit Intelligence
Ambient capture (consent) → SOAP draft, after-visit summary (EN/ES), coding hints. The documentation layer Athena doesn’t give you.
Run Clinical Edge demo →
Problems clinics like yours feel daily
Documentation burnout
Visit Intelligence drafts notes while you talk — you edit, not type from scratch.
After-visit confusion
Plain-language AVS in English or Spanish patients can take home.
Language at the desk
Language Bridge for routine visits; live interpreter still for high-risk consent.
Front-desk overload
Digital reception launcher — fewer “where do I click?” calls.
No-shows / recalls
Reminder & recall SMS drafts (ops layer — Phase 1.5).
Reputation
Post-visit Google review nudge when care goes well (optional).
Proposed investment
- Door + Bridge setup: $12,000–$18,000 — site, brand, Athena deep links, Language Bridge, HIPAA pack, staff training
- Door + Bridge monthly: $490–$790 — hosting, bridge, support, updates
- Clinical Edge add-on: +$8,000–$14,000 setup · +$690–$1,200 / mo (or per-visit meter) — Visit Intelligence, AVS, coding assist, BAA path
- Usage: AI / phone minutes at cost + margin (routine language far below live interpreter $/min)
Pilot: 14 days front-desk Language Bridge + 5 Visit Intelligence exam-room demos. Live interpreters remain for consent / high-risk visits.
Ask the doctor today
- Confirm Athena Patient Portal / QuickPay / scheduling links.
- Which languages matter most day-to-day? (We ship EN + ES + PL.)
- Who signs the BAA? Privacy officer contact.
- Interest in Visit Intelligence pilot after Bridge?
- Official logo (brand kit ready) & hours for go-live.